Now, how big and heavy is your mobile phone? And how much do you think it would cost to have it delivered? Here's the answer from their website:
FREE delivery to mainland England, Scotland and Wales is subject to the conditions outlined below. Delivery to other UK locations is charged as follows:
- Northern Ireland - £ 9.99 per delivery
- Offshore locations - £49.99 per delivery
Yes, £49.99 extra. For an item so small and light, my other half frequently puts it in the washing machine by mistake (well, that's her story).
I'm curious about how on earth Carphone Warehouse can justify that additional cost. I can see Skye from here, and Skye is connected to the mainland with a bridge (an extra complication, still, with a few online companies). So someone there can buy a mobile phone from Carphone Warehouse, but I'd have to pay 50 pounds (minus a penny) more, just for the extra short trip between Uig and Lochmaddy and the 10 miles from there to Berneray.
The Parcelforce website informs me that the cost of ParcelForce 48:
- for delivery of a 0.2kg package from London to my house
- delivering within 4 working days
- allowing online tracking
- with compensation of up to £150
...is £14.99. Which is exactly £35 less than the excess Carphone Warehouse attempt to charge.
Hmmm. So how can they justify a £50 excess over mainland delivery?
[ETA] Another Berneray resident informs:
"Just this week I was looking for a cheap PAYG no frills phone, yes I looked at Carphone Warehouse £18 Nokia phone + £19.99 delivery (in my case) was ridiculous, they will not post phones.
I continued my search elsewhere, and found delivery prices from £2.99 upwards (Ebay), I then checked Vodafone’s own site, £18 for a no frills PAYG Nokia, with FREE DELIVERY. 48 Hrs from ordering to delivery by POST was very acceptable.
I just ordered directly on the site and it went through without any problems, 1 Jiffy bag through the normal mail, not even recorded delivery."